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Cancellation and Returns Policy

You have the right to cancel at any time up to the end of 14 working days after you receive the goods, providing the goods have not been opened or used and providing they are returned with the original packaging and the goods are in a resalable condition.

We will only refund the costs of your return postage in the unlikely event that your items are damaged or you have received incorrect items. Should you choose to exchange your items, please note that we will exchange it without charging a delivery charge once per customer. Subsequent exchanging will incur delivery charges.

Orders outside of the UK, we will be exchanged and we will charge the usual postal rate to send a replacement item.

Please note that Wireless Lighting Store is not responsible for returned items until they are received by us. We strongly recommend that when returning an item to us, to use a service that requires a signature on delivery and also has adequate insurance to cover the value of your return. This returns policy does not affect your statutory rights. Should you have any questions please email us on sales@wirelesslightingstore.com